The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. BB Soap World will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
Please return your purchase to the following address:
BB Soap World (UT0030832-H)
No. 21, Jalan IKS M6,
Taman IKS Merdeka,
75350 Melaka.
Please contact us at bbsoapworld8337@gmail.com or 017-735 8337 if you have any questions or doubts.
Return & Refund Policy